MIX COLLECTIONS PARTNERS WITH GLOBAL MERCHANTS AND SUPPLIERS IN ORDER TO PROVIDE YOU THE BEST PRICES AND A UNIQUE ONLINE SHOPPING EXPERIENCE.
This means that your order is shipped from countries around the world because we ship directly from our partners in those countries, your item may take 12-20 days to arrive.
Please do not panic if it does not show up immediately, it's on its way :)
Q: What are your processing times?
A: 1-3 Days
Q Will there be a shipping confirmation once the order is placed?
A: Once an order transaction has been completed a confirmation will be sent to you via email.
Q: I ordered 2+ items, but only received one... where's my order?
We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
Q: Can I Get Refund On Free + Shipping Offers?
A: Free Offers/Giveaways - Any "Free + Shipping" offers must be canceled within 24 hours of your order. Free items are non-refundable once shipped.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Will You be adding more products?
A: Although we are focused on our customers' favorite products, we are always in the process of adding products to our store. We want to provide everything needed to make for a satisfactory customer experience